Customer Feedback
Article published by the President, Romanian Rose Society
I organised a tour to South Africa for October 2007, with much appreciated help from Ludwig Taschner and Sheenagh Harris of the Federation of Rose Societies of South Africa. Ludwig – an old friend of mine since the Rose Romantic convention in 1983 in Baden-Baden, Germany – recommended the Touraco Travel Services from Pretoria, which organised every detail for our trip. Thirty members of our rose society participated. It turned out to be a really fantastic tour. We only had to do as we were told. The tour was run the “German way”, that means it was punctual and highly efficient. Our tour guide, Hartmut Kahle, a partner of Touraco, knew everything about the country - the flora and fauna, the customs of the people, the politics and the best places for a stop-over. Ludwig made all the bookings for visits to the various rose parks, private gardens, nurseries and of course his own fabulous establishments.
Dr. eng. Stefan WAGNER,
President, Romanian Rose Society,
Vice President for Europe of the World Federation of Rose Societies
Irene,
Thanks so much for your wishes. I really think we were exceptionally lucky to have the change to be customers of somebody with your warmth.
You can bet we'll come back to you, sooner rather than later!
Regards
Claudio
Dear Irene,
We had a wonderful time and cannot fault you at all in terms of your
arrangements and info. Di and I can only describe these as superb and you
most certainly will be recommended by us whenever the opportunities arise.
Sincerely,
Owen P.
Dear Irene.
Want to thank you for your wonderful services. Planning process contained
immense experience, all documents arrived in time, recommendations worked
perfectly, everyone honored your vouchers. So your experience, planning
and execution offered us an unforgettable time in South Africa and Zimbabwe.
Thank you for the love you put into your work.
If you come to Latin America please give us a call. Hope to see you soon. Be assured we will contact your on our next trip to your region. Many Thanks again,
Marcella & Jose’
Latin America
United Nations Development Programme
Mexico City, Mexico.
Dear Irene,
You cannot imagine how much we enjoyed our honeymoon!
Above all the first three days at Tshukudu were absolutely perfect (we even
finally saw lions!). They took care of any small detail and at the same time
respected our privacy and make us feel part of a sort of "family". We cannot overemphasize how beautiful those days were and will strongly
recommend Tshukudu to all our friends.
Thank you so much. We may come back to South Africa for a wedding in March
2003. It would be great to meet you then!
Ciao and a big hug
Claudio
PS. Thanks a lot for the champagne!
Dear Irene,
We both want to really thank you for organizing a very nice trip. Everything
worked perfectly and we highly appreciate your support when we had to
change on short notice.
The hotels, all the different transfers and rental car worked perfectly.
Once again, many thanks for your support and kindest regards,
Germano
Hello Irene!
We had a great holiday and all your arrangements worked perfectly.
We'd have no hesitation in recommending you to anyone!
Thanks again.
Val & Alan
Dear Irene,
Thanks for your e-mail - yes thanks we had a wonderful time, and everything
went very smoothly - thanks! The trip was booked perfectly and everything went smoothly - the hotel was really lovely & the staff & service excellent. So from your side & the hotel everything was perfect, thank you!
We had a truly wonderful holiday and your arrangements were
great, thanks!
Kind Regards
Soldi
External Affairs Manager - HIV
GlaxoSmithKline Pharmaceuticals UK
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